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- Obtain and enter all demographic information for both the patient and their partner, (where applicable.)
- Set up and explain portal use for patient/couple. Trouble shoot any issues patients are having with the portal
- Assign all appropriate paperwork/consents to the portal
- Verify eligibility and benefits within 24 hours of call
- Upload benefit information to the portal, notify patient by text and follow up call.
- Explain and answer all patient benefit questions
- Enter appointments into eIVF and TEAMS accurately
- Confirm new patient appointments
- Ensure all documents are in place(registration/Insurance/pharmacy cards/licenses/photos and patient history complete) prior to their appointment
- Verify insurance benefits every 6 months for existing patients.
- Verify and enter new insurances for existing patients.
- Back up for call center
- Back up for scanning
- Back up for record releases
Category
Business Support
Exempt/Non-Exempt
Non-Exempt
Location
Commack- Reproductive Endocrinology/Fertility
Full-Time/Part-Time
Full-Time
Position Requirements
In accordance with the New York State Department of Health (DOH) order that all hospitals and nursing homes “continuously require all covered personnel to be fully vaccinated against COVID-19.” Upon receipt of a conditional job offer, candidates who are not already vaccinated must obtain the first dose of the vaccine within three (3) calendar days of job offer and must obtain any subsequent doses in accordance with the vaccine protocol. The order allows for limited medical exemptions with reasonable accommodations, consistent with applicable law.
Shift
Days
Tags
Salary Range
Position
Patient Navigator-IVF
Open Date
5/5/2023
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